Getting Started
How long does setup take?
Most clients are live within 2–5 business days. We handle everything — there's nothing technical you need to do on your end.
Do I need to change my phone number?
No. We forward calls through to our system — your existing number stays exactly the same. Customers call you the same way they always have.
What do I need to get started?
Just a 15-minute call with us. We'll get the info we need, set everything up, and have you live within a few days. No tech skills required.
Can I try it before committing?
That's what the audit is. We look at your call history, show you what you're losing, and walk you through exactly how the AI would handle your calls. If it doesn't make sense for your business, we'll tell you. No hard sell.
How the AI Receptionist Works
Does the AI actually talk to my customers?
Yes — it answers the call, has a real conversation, and collects the caller's name, number, and what they need. It's not a robot menu. It speaks naturally and handles the call professionally.
What does the AI say to the customer?
It introduces itself as your receptionist, finds out what the customer needs, and lets them know someone will call them back shortly. The caller always feels looked after — not ignored.
What happens after the AI takes the call?
You get an SMS and/or email immediately with a full summary: caller's name, number, and exactly what they wanted. You call them back when you're ready — with full context already in hand.
What if the AI can't handle a question?
It takes a message and flags it for you. You'll still get the caller's details and what they were asking — nothing falls through the cracks.
Can the AI book appointments directly?
Yes — we can set it up to send a booking link or integrate with your calendar so customers can book a time themselves during the call.
Is this a real person or a robot?
It's AI — but it sounds like a real person. We're not talking about a robot voice reading from a script. The AI listens, responds naturally, handles interruptions, asks follow-up questions. Most callers won't realise they're talking to AI. That's the point.
What if I already have voicemail?
Voicemail is where leads go to die. Most people hang up and call the next business. The AI receptionist answers live, has a conversation, and captures the lead. That's the difference between "leave a message" and "I've got you booked for Tuesday at 10am."
Pricing & Contracts
Is there a lock-in contract?
No lock-in. We work month to month. If you're not seeing value, you can cancel anytime — no awkward conversations required.
How much does it cost?
We keep pricing simple — a small monthly fee based on call volume. Book a free audit and we'll give you an exact quote for your situation.
Is there a setup fee?
Sometimes a small one-time setup fee applies depending on the complexity of your workflow. We'll be upfront about that on the call before you commit to anything.
Who It's For
What trades do you work with?
Plumbers, electricians, builders, HVAC, painters, landscapers, and most service-based trades. If you're getting calls from customers and missing some of them, we can help.
Do you only work with tradies?
Tradies are our main focus, but we also work with allied health clinics, small retail, and any local Adelaide business that relies on phone enquiries.
I'm a one-man band — is this overkill?
Actually it's perfect for solo operators. You can't answer calls while you're on the tools — that's exactly where you're losing jobs. The AI handles it so you don't have to.
Still got questions?
Book a free 15-minute call. We'll answer everything specific to your business and tell you exactly what we'd recommend.